FREQUENTLY ASKED QUESTIONS

To enrol in lessons, please register via our Parent Portal, and a member of our team will be in touch with you.

Alternatively, you can call our Swim School, visit us in person, or complete the enquiry form on this website.

We offer a free assessment for children with previous swimming experience to ensure they are placed in the correct level.

Enrolments are open year-round, so you can join at any time!

Your child should bring:
– A swimsuit
– Towel
– Goggles (optional but recommended)
– Swim cap or extra hair tie (long hair)
– A change of clothes

Parent and baby classes will require a:
– Snug-fitting swim diaper (for children who are not potty-trained or under 3 years old)

For convenience, we recommend that children have their swimmers on undernearth their cloths prior to coming. It makes it hassle free and you are ready to swim as soon as you walk through our doors.

We understand that life will sometimes get in the way of swimming lessons. At Happy Feet Swim School, we offer unlimited make up lessons for missed lessons as long as you notify us of your absence through the customer portal 1 hour before your lesson. You will then be granted a make up lesson token to use on any available classes. Make up lesson tokens have an expiry of 6 months and can be used as long as you have a current booking with us. Make up tokens cannot be exchanged for credit or refunds.

Swimming is a skill that improves with consistency and practice to develop muscle memory. Children who swim more often progress through the levels faster and retain skills better between sessions.

For children under the age of 2.5 years old, one lesson a week is enough for steady progress.

For children above the age of 2.5 years, we recommend two lessons per week as it helps retain the skills they learn and often have a noticeable difference in their skill development. The extra practice from attending more frequently often leads to moving through the levels faster.

We understand there are challenges with scheduling more frequent practice. The key is to keep lessons enjoyable for your child so we can continue to nurture their joy in swimming.

You can change your booking via the online portal. Alternatively, you can change your booking over the phone, via email or in person.

Cancellation can be self processed via the customer portal. Alternatively, you can email a cancellation form to info@happyfeetswimschool.com. If you are writing to cancel, you will be required to notify the swim school in writing 2 days before the next direct debit date in order for us to process and cancel the next direct debit. Leaving this process until late in the month runs the risk of the cancellation request not being completed in time before the next charge. If you are late to cancel the direct debit, we are unable to credit or refund the classes.

It is recommended that you arrive at least 5 minutes prior to your lesson to get you and your child settled in. It gives you plenty of time to find parking, get changed or go to the bathroom.

For your first lesson, it is recommended that you arrive 15 minutes prior to your lesson start time so you have plenty of time to familiarise yourself with the facility and get settled in. It gives you time to find out which area of the pool the lesson is conducted in. Children are less anxious about starting new swimming lessons if they are not in a rush and have time to familiarise themselves with the facility and environment.

Lessons are run year round on a perpetual basis with a break over the Christmas and New Year holiday period. We are closed during standard NSW Public Holidays. If your lessons day falls on a public holiday, your fees will be adjested accordingly.

The importance of consistent lessons without breaks maximises progression and reduces the chances of skill regression.

All customers will be given reminder and notices of closure dates. Follow us on our socials to stay up to date.

To enroll in lessons, please register via the parent portal. Alternatively, you can call our Swim School, visit us in person, or complete the enquiry form on this website.
We offer a free assessment for children with previous swimming experience to ensure that they are placed in the correct level. Enrolments can be made at any time during the year.

Learning to swim is a long-term journey, and each swimmer learns skills at their own pace. As learning to swim is a physical activity, consistency in integrating swimming lessons into your weekly routine is the key to building muscle memory to maximise progression and constant skill development. Any breaks in swimming can lead to skills regression and lower water confidence. Our program offers age and developmentally appropriate skills in each level to ensure each swimmer is challenged at their own pace.

According to the Australian Swim School Association, it is recommended that children be able to reasonably comfortably complete a 400m swim before they are deemed to be able to swim well. Once a swimmer has completed all levels of our program, they are deemed to have developed long-term skill retention and have obtained a lifelong skill.

At Happy Feet Swim School, we care about your child’s progression. Our instructors and supervisors constantly monitor the progress of all children in the program. You can check your child’s skill progression via the parent portal. If you have any questions about your child’s progress, please speak to our supervisors.

Just remember, we are here to help all our swimmers progress and nurture a lifelong love of water!

The biggest drawback of taking a break from swimming lessons is the likelihood of skill regression. When swimmers stop lessons for a period of time, they may lose technique, timing, or confidence in the water— especially if those skills haven’t had time to be embedded into muscle memory. Regression time depends on age, experience, and confidence. For children, early signs of regression can appear in as little as 2-4 weeks without practice. However, swimmers with stronger muscle memory from more repetition and consistency may retain skills longer and bounce back faster.

For younger children, fear or hesitation is common after a break. If your child is exhibiting signs of fear and hesitation when returning from a break, talking positively about returning, visiting the pool ahead of time and reminding them that their body “remembers how to swim” will help them regain their water confidence.

Our program can enrol babies from as young as 3 months, giving time for the baby’s immune system to develop and complete their first set of vaccinations. Starting swimming at an early age is beneficial, as babies spend 9 months in the womb, so they are comfortable around water. Babies have a bradycardic response reflexively hold their breath when they submerge and move through the water. This starts to become dormant after 6 months, as more time is spent outside the womb.

Griffith University conducted one of the world’s largest and most comprehensive studies on early‑years swimming—spanning four years, involving tens of thousands of children across Australia, New Zealand, and the U.S. It was observed that children under 5 who are enrolled in swimming lessons consistently reached developmental milestones earlier than their non‑swimming peers in physical, cognitive, language, literacy, numeracy, and visual‑motor skills.

It is never too late to start swimming lessons, children, teens and adults can learn at any age. Starting young often makes the process easier, as they have yet to develop fears of water and helps children develop confidence early on.

Your child should bring:
– A swimsuit
– Towel
– Goggles (optional but recommended)
– Swim cap or extra hair tie (long hair)
– A change of clothes

Parent and baby classes will require a:
– Snug-fitting swim diaper (for children who are not potty-trained or under 3 years old)

For convenience, we recommend that children have their swimmers on undernearth their cloths prior to coming. It makes it hassle free and you are ready to swim as soon as you walk through our doors.

We understand that life will sometimes get in the way of swimming lessons. At Happy Feet Swim School, we offer unlimited make up lessons for missed lessons as long as you notify us of your absence through the customer portal 1 hour before your lesson. You will then be granted a make up lesson token to use on any available classes. Make up lesson tokens have an expiry of 6 months and can be used as long as you have a current booking with us. Make up tokens cannot be exchanged for credit or refunds.

Swimming is a skill that improves with consistency and practice to develop muscle memory. Children who swim more often progress through the levels faster and retain skills better between sessions.

For children under the age of 2.5 years old, one lesson a week is enough for steady progress.

For children above the age of 2.5 years, we recommend two lessons per week as it helps retain the skills they learn and often have a noticeable difference in their skill development. The extra practice from attending more frequently often leads to moving through the levels faster.

We understand there are challenges with scheduling more frequent practice. The key is to keep lessons enjoyable for your child so we can continue to nurture their joy in swimming.

It is recommended that you arrive at least 5 minutes prior to your lesson to get you and your child settled in. It gives you plenty of time to find parking, get changed or go to the bathroom.

For your first lesson, it is recommended that you arrive 15 minutes prior to your lesson start time so you have plenty of time to familiarise yourself with the facility and get settled in. It gives you time to find out which area of the pool the lesson is conducted in. Children are less anxious about starting new swimming lessons if they are not in a rush and have time to familiarise themselves with the facility and environment.

Lessons are run year round on a perpetual basis with a break over the Christmas and New Year holiday period. We are closed during standard NSW Public Holidays. If your lessons day falls on a public holiday, your fees will be adjested accordingly.

The importance of consistent lessons without breaks maximises progression and reduces the chances of skill regression.

All customers will be given reminder and notices of closure dates. Follow us on our socials to stay up to date.

Learning to swim is a long term journey and each swimmer learns skills at a their own pace. As learning to swim is a physical activiity, consistency in integrating swimming lessons into your weekly routine is the key to building muscle memory to maxmise progression and constant skill development. Any breaks in swimming can lead to skills regression and lower water confidence. Our program offers age and developmentally apporpriate skills in each level to ensure each swimmer is challenged at their own pace.

According to the Australian Swim School Association, it is recommend that children are able to reasonably comfortably complete a 400m swim before they are deemed to be able to swim well. Once a swimmer has completed alll levels of our program, they are deemed to have developed long term skill retention and have obtained a life long skill.

At Happy Feet Swim School, we care about your child’s progression. Our instructors and supervisiors constantly monitor the progress of all children in the program. You can check your child’s skill progression via the parent portal. If you have any questions about your child’s progress, please speak to our supervisors.

Just remember we are here to help all our swimmers progress and nuture a life long love of water!

The biggest drawback of taking a break from swimming lessons is the likelihood of skill regression. When swimmers stop lessons for a period of time, they may lose technique, timing, or confidence in the water— especially if those skills haven’t had time to be embedded into muscle memory. Regression time depends on age, experience, and confidence. For children, early signs of regression can appear in as little as 2-4 weeks without practice. However, swimmers with stronger muscle memory from more repetition and consistency may retain skills longer and bounce back faster.

For younger children, fear or hesitation is common after a break. If your child is exhibitiing signs of fear and hesitation when returning from a break, talking positively about returning, visiting the pool ahead of time and reminding them that their body “remembers how to swim” will help them in regaining their water confidence.

Our program can enrol babies from as young as 3 months, giving time for the baby’s immune system to develop and completing their first set of vaccination. Starting swimming at an early is beneficial as babies spend 9 months in the womb so they are comfotable around water. Babies have a bradycardic response reflexively hold their breath when submerged and move through the water. This starts to become dormant after 6 months as more time is spent outside the womb.

Griffith University conducted one of the world’s largest and most comprehensive studies on early‑years swimming—spanning four years, involving tens of thousands of children across Australia, New Zealand, and the U.S. observed that children under 5 who are enrolled in swimming lessons consistently reached developmental milestones earlier than their non‑swimming peers in physical, cognitive, language, literacy, numeracy, and visual‑motor skills.

It is never too late to start swimming lessons and children, teens and adults can learn at any age. Starting young often makes the process easier, as they have yet to develop fears to water and helps children develop confience early on.

To enrol in lessons, please register via our Parent Portal, and a member of our team will be in touch with you.

Alternatively, you can call our Swim School, visit us in person, or complete the enquiry form on this website.

We offer a free assessment for children with previous swimming experience to ensure they are placed in the correct level.

Enrolments are open year-round, so you can join at any time!

You can change your booking via the online portal. Alternatively, you can change your booking over the phone, via email or in person.

Cancellation can be self processed via the customer portal. Alternatively, you can email a cancellation form to info@happyfeetswimschool.com. If you are writing to cancel, you will be required to notify the swim school in writing 2 days before the next direct debit date in order for us to process and cancel the next direct debit. Leaving this process until late in the month runs the risk of the cancellation request not being completed in time before the next charge. If you are late to cancel the direct debit, we are unable to credit or refund the classes.

To enroll in lessons, please register via the parent portal. Alternatively, you can call our Swim School, visit us in person, or complete the enquiry form on this website.
We offer a free assessment for children with previous swimming experience to ensure that they are placed in the correct level. Enrolments can be made at any time during the year.

Your child should bring:
– A swimsuit
– Towel
– Goggles (optional but recommended)
– Swim cap or extra hair tie (long hair)
– A change of clothes

Parent and baby classes will require a:
– Snug-fitting swim diaper (for children who are not potty-trained or under 3 years old)

For convenience, we recommend that children have their swimmers on undernearth their cloths prior to coming. It makes it hassle free and you are ready to swim as soon as you walk through our doors.

We understand that life will sometimes get in the way of swimming lessons. At Happy Feet Swim School, we offer unlimited make up lessons for missed lessons as long as you notify us of your absence through the customer portal 1 hour before your lesson. You will then be granted a make up lesson token to use on any available classes. Make up lesson tokens have an expiry of 6 months and can be used as long as you have a current booking with us. Make up tokens cannot be exchanged for credit or refunds.

Swimming is a skill that improves with consistency and practice to develop muscle memory. Children who swim more often progress through the levels faster and retain skills better between sessions.

For children under the age of 2.5 years old, one lesson a week is enough for steady progress.

For children above the age of 2.5 years, we recommend two lessons per week as it helps retain the skills they learn and often has a noticeable difference in their skill development. The extra practice from attending more frequently often leads to moving through the levels faster.

We understand there are challenges with scheduling more frequent practice. The key is to keep lessons enjoyable for your child so we can continue to nurture their joy in swimming.

It is recommended that you arrive at least 5 minutes prior to your lesson to get you and your child settled in. It gives you plenty of time to find parking, get changed or go to the bathroom.

For your first lesson, it is recommended that you arrive 15 minutes prior to your lesson start time so you have plenty of time to familiarise yourself with the facility and get settled in. It gives you time to find out which area of the pool the lesson is conducted in. Children are less anxious about starting new swimming lessons if they are not in a rush and have time to familiarise themselves with the facility and environment.

Learning to swim is a long-term journey, and each swimmer learns skills at their own pace. As learning to swim is a physical activity, consistency in integrating swimming lessons into your weekly routine is the key to building muscle memory to maximise progression and constant skill development. Any breaks in swimming can lead to skills regression and lower water confidence. Our program offers age and developmentally appropriate skills in each level to ensure each swimmer is challenged at their own pace.

According to the Australian Swim School Association, it is recommended that children be able to reasonably comfortably complete a 400m swim before they are deemed to be able to swim well. Once a swimmer has completed all levels of our program, they are deemed to have developed long-term skill retention and have obtained a lifelong skill.

At Happy Feet Swim School, we care about your child’s progression. Our instructors and supervisors constantly monitor the progress of all children in the program. You can check your child’s skill progression via the parent portal. If you have any questions about your child’s progress, please speak to our supervisors.

Just remember, we are here to help all our swimmers progress and nurture a lifelong love of water!

The biggest drawback of taking a break from swimming lessons is the likelihood of skill regression. When swimmers stop lessons for a period of time, they may lose technique, timing, or confidence in the water— especially if those skills haven’t had time to be embedded into muscle memory. Regression time depends on age, experience, and confidence. For children, early signs of regression can appear in as little as 2-4 weeks without practice. However, swimmers with stronger muscle memory from more repetition and consistency may retain skills longer and bounce back faster.

For younger children, fear or hesitation is common after a break. If your child is exhibiting signs of fear and hesitation when returning from a break, talking positively about returning, visiting the pool ahead of time and reminding them that their body “remembers how to swim” will help them regain their water confidence.

Our program can enrol babies from as young as 3 months, giving time for the baby’s immune system to develop and complete their first set of vaccinations. Starting swimming at an early age is beneficial, as babies spend 9 months in the womb, so they are comfortable around water. Babies have a bradycardic response reflexively hold their breath when they submerge and move through the water. This starts to become dormant after 6 months, as more time is spent outside the womb.

Griffith University conducted one of the world’s largest and most comprehensive studies on early‑years swimming—spanning four years, involving tens of thousands of children across Australia, New Zealand, and the U.S. It was observed that children under 5 who are enrolled in swimming lessons consistently reached developmental milestones earlier than their non‑swimming peers in physical, cognitive, language, literacy, numeracy, and visual‑motor skills.

It is never too late to start swimming lessons; children, teens and adults can learn at any age. Starting young often makes the process easier, as they have yet to develop fears of water and helps children develop confidence early on.